How can we help you?

Why switch to CMC Markets? Our award-winning trading platform, mobile apps and customer service, competitive pricing and more than 10+ years’ experience are just some of the many reasons why clients choose to join us. High-volume traders could also be rewarded with cash rebates and a personalised service.

All customer funds are segregated from any other Good Trade’ funds. We will hold an amount equivalent to your Account Value less your total minimum margin requirement in this segregated account and ensure these funds are not used for hedging or other operational purposes.

Upon opening a live account, you will receive an account manager for the first few weeks to ensure that any questions or problems you have are properly resolved. Please note that this service does not include the provision of trading or investment advice. Thereafter, you will be able to contact the Client Management Team via the ‘Live Help’ icon within the Good Trade Next Generation platform

Depending on your circumstances and the region you are a resident of, we may request that the documentation you submit to us is certified. A certified copy is a copy of an original document that has been endorsed as a true copy of the original by an approved individual.

We offer a free demo account containing virtual funds. This allows you to try out our platform in a risk-free environment and practise trading strategies and techniques. This includes access to trade global equity markets for 30-days. Please note that our demo account doesn't display prices for share CFDs. All you need to do to open a demo account is provide a valid email address, your full name, a phone number and password. Open a demo account now. Once you have opened a demo account, you will need to click on the verification link sent to your registered email address to activate it.

We use SSL Encryption to encrypt all communications between your computer and the trading platform. Don’t share your password or trading PIN with anyone else, or use it in such a way it might be discovered by someone else. Good practices to follow for any financial site include: Don’t access site from public computers, such as internet cafes, as there may be software on those computers that could discover your passwords. Ensure your computer is protected by an up-to-date anti-virus program and firewall. Don’t follow links in emails asking you to confirm your login details – we won’t ask you for your password in any emails.

We may use your information to make further enquiries about you, including checks to combat fraud. We do not sell your personal information to any third parties for marketing purposes. For further information, please read our privacy and security policy, which explains in more detail how we deal with the personal information you provide us.

Our platform prioritizes data security and implements robust measures to safeguard your information. We employ advanced encryption technologies and follow industry-best practices to secure data transmission and storage. Regular security audits and compliance checks are conducted to ensure continuous protection. We also encourage users to enable two-factor authentication (2FA) for an added layer of security.